Convenient Appointments
Mon-Fri 9am-6pm | Alternate Sat. 9am-2pm
Out-of-hours available

13 Penrhyn Road,
Kingston upon Thames, Surrey, KT1 2BZ

Convenient Appointments
Mon-Fri 9am-6pm | Alternate Sat. 9am-2pm
Out-of-hours available

13 Penrhyn Road,
Kingston upon Thames, Surrey, KT1 2BZ

Coronavirus (COVID-19) Notification

Covid-19 Safe Dental Practice in Kingston Upon Thames

Kingston Upon Thames


We adhere to the strictest standards of infection control, and have robust policies in place to ensure that we are all working toward the same goal: KEEPING EVERYONE SAFE.

We will continue to see patients as normal for all treatments including, emergency, routine and elective dental treatments.

Temporary changes to our opening hours

Our Opening hours are now: Mon – Fri 9am-5pm.

We will not be open on Saturdays for a little while, we will update you when Saturdays will be available again.

Please stay safe.
Kind regards.
Aesthetika Dental Studio

Patient Journey

When you arrive at the practice

  • On arrival, call reception as instructed 
  • We will ask you to wait in the car/outside until your pre-arranged appointment time 
  • Once clinical teams have informed the receptionist that they are ready for the next patient, we will invite you into the practice (please use the main entrance)
  • Patients should attend on their own (unless accompanying children or a carer is needed) 
  • Doors may be opened by staff to prevent patients touching handles etc
  • Minimise belongings brought to appointments e.g. bags, coats 
  • Patient’s belongings will be placed in a suitable plastic box while at the practice 
  • No physical greetings e.g. handshake 
  • Patients will disinfect hands-on entering (and leaving) using the auto-dispensed hand sanitiser
  • Patients are instructed not to touch surfaces 
  • In case paper transactions are required, patients will be kindly asked to bring their own pens. 
  • Patients will be escorted through the (empty) waiting room straight into the surgery 
  • No refreshment facilities e.g. water, tea, coffee 
  • Practice toilets should be considered out of bounds. Please use the toilet before you leave home.
  • Patients must ask permission to use toilet facilities, in order for staff to disinfect them after use.

Patient Journey

Information about Clinical Procedures during the pandemic

  • The appointments booked will be longer than normal and also more widespread to allow for the extra cleaning measures required during the pandemic.
  • Priority will be given to emergencies and urgent treatments. 
  • At the beginning we may not be able to provide our full range of treatments or to do so we may need to follow strict PPE and cleaning protocols and try to minimise any Aerosol Generating Procedures (spraying, drilling, scaling etc).
  • Extra staff may be utilised to ensure the extra cleaning and preparing requirements are met.
  • The clinical staff will need to use special protective equipment for themselves and the patients, in order to provide any aerosol-generating procedures. The surgery will then need to be isolated for up to 1h to allow for any formed droplets to settle down. A strict cleaning protocol is to be followed, including floor mopping, to ensure the surgery is decontaminated and safe to be reused.
  • As described, when aerosol-generating procedures are required, they may incur an additional cost to allow for the extra equipment, materials, staff, time and surgeries required to ensure the safety of our patients and our staff.

Temperature testing 

  • Routine temperature screening (patients and staff) will be carried out to reduce the risk of disease transmission
  • Temperature should be taken immediately when patients attend, if their temperature is high (≥37.8°C) the appointment should be cancelled and postponed until a later date. 

When you have finished your appointment

  • We will escort you back to reception to book any future appointments, sign any documents and for payment.
  • Before you touch anything, please use the hand sanitizer.
  • When you are ready to go please use the hand sanitizer again and exit the practice from the back, following our one-way system.

We look forward to seeing you again.
You can call us on 020 3697 0376 or email us.